Register a Death in Croydon and then all the other issues…..

Table of Contents

Registering a Death in Croydon: How, Who and Where.

The videos below should be especially helpful when it comes to dealing with a death in Croydon. You might want to download our handy Guide: What the Registrar Needs to Know.Wrong area?To register a death in Croydon: if the death has taken place in Croydon, it should preferably be registered by appointment at the Croydon Register Office.  Should you need a family undertaker, we’ll be adding some at the foot of the page.Before you go any further you may wish to order our what to do when someone dies to “What to do after a Death”, to ease the issues which will inevitably follow as soon as you have registered the death.  You might find the video about registering a death on the home page useful first.It is possible to register death at any register office in England or Wales. However, if you register a death in a district other than Croydon, it will delay registration as the office you approach will have to send the papers to us for processing.  For probate help go here.Deaths must be registered within 5 days unless the coroner is investigating the circumstances of the death. Such investigations are quite usual and you should not be concerned.

Who should register a death in Croydon?

If they person died in a house or hospital:*          a relative.*          a person present at the time of death.*          a person who lived in the house where the death took place.*          an official from the hospital if the death took place in hospital.*          the person making the funeral arrangements.If the death took place elsewhere:*          a relative.*          a person present at the death.*          the person who found the deceased dead.*          the person taking responsibility for the body*          the person dealing with the undertakers.

What you need to bring with you to register a death in Croydon:

You will need to bring the following to your appointment to register death in Croydon:*          a doctors certificate showing the cause of death (if the coroner is involved, his staff will advise you.)*          Details of when and where the death occurred in Croydon.*          The deceased’s full name of the deceased, including maiden name/s.*           Deceased’s date of birth and where they were born.*          The deceased’s occupation and address.*          Where the deceased was a married woman, the full name and occupation of the deceased husband.

Charges for Registering Death in Croydon.

Registering death in Croydon is free. You will be given a document which allows you to arrange the burial or cremation and a certificate for social security purposes.You will need copies of the death certificate, for probate or access to bank accounts, an these are charged (February 2023) at £11 per copy.  Many people end up needed 8 or 10 death certificates. They are cheaper at the time of registering death in Croydon than they are if ordered later. You can pay Croydon Council by cash or cheque payable to “Croydon Council”. Cheque-guarantee card is required. Check first if you need to pay by card.

Need urgent assistance to register a death in Croydon?

Out of normal office hours or if the deceased must be buried within 24 hours for religious reasons ring Taberner House. A duty registrar will then be contacted to register death in Croydon and will call you as soon as possible.

Register death in Croydon.

This is what you need to know when dealing with a death in this area. It can be a daunting task, but our printable list of what to do and who to contact should make it much easier and avoid the legal jungles some folk land themselves in. many people will be able to manage without professional help, but we can introduce you to tailored services should you need help – just call 03 300 102 300 or use the form at the foot of the page.  If the death is sudden and unexpected, you should contact the Police non-emergency service on 101 to be on the safe side and always the deceased’s doctor See Probate delays.    

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Contact Crodon Register Office re*************@*********ov.uk  020 8726 6300Please read the whole page as things may not need to be done in the precise order we have suggested, depending on the situation.To avoid confusion, we use the word Executor to include Administrator as the two are essentially the same.

A Medical Certificate of Cause of Death (MCCD or Green Form)

Delaying this will delay other things, if the death was in a hospital, they may well provide it. If not, notify the deceased’s doctor and request the MCCD. If they haven’t seen the deceased within 4 weeks, or if the death was sudden they may refer it to the coroner, which may well mean the funeral is delayed.

Inform Next of Kin and Other Family Members.

One of the most important steps after someone dies is to inform their next of kin. This should be done as soon as possible, and all dependents/family members should also be informed. Ideally, this should be in place long before: create a plan that outlines who you want to contact, how you want them to be contacted, what details need to be shared and when you will contact them. It may also help to create a physical list or a form with all the necessary details in case further discussions come up while informing people. The address book is the obvious place to look, though these days that might be computerised.

Grief help

The executor should arrange to secure any valuables if the property is no longer occupied – we would recommend photographing everything before removing it. You MUST check with the insurance company as they will have specific requirements for empty properties, without which it is likely claims will NOT be paid, leaving the executor to pay personally. Vacant property insurance (the link is repeated below). It is prudent to have the locks changed as anyone might have keys but be sure that this is not done in a way to alienate anyone and is explained to appropriate beneficiaries, or it will upset anyone expecting access, which should ideally now be supervised.

Placeholder for the undertaker kind enough to sponsor this page – click for info.

The next step is usually to appoint a Croydon undertaker to collect the deceased part 1.

Thousands of pounds can be wasted if there was a prepaid funeral plan and the wrong funeral director is used. We are trying to add a list of local Funeral Directors at the foot of the page.

Find a funeral plan.

This is less urgent if they died in hospital, as they can be kept in the morgue.HOWEVER, if the Croydon Coroner is involved, you will need their agreement to move the deceased as they may wish to examine the body.  Speak to one of the Coroners Officers should the Coroner become involved.South London Coroner’s Service is at  2nd Floor,  Davis House,  Robert Street,  Croydon  CR0 1QQ covers the London Boroughs of Croydon, Sutton, Bromley and Bexley.All correspondence for the South London Coroner’s Court should be addressed to the above.  Both the court and office are at the above address.Main switchboard: 020 8313 1883 For general enquiries please E-mail us on: ad***********@*********ov.ukIf you are a professional enquiring about a referral that has been submitted to us via the portal please email ad***********@*********ov.ukIf the deceased lived in a care home, they will carry on charging fees (often over £1000 a week) until both the deceased and their possessions have been removed. Other residents do find it uncomfortable.Technically, appointing the funeral director is the job of the executor, so they should be involved if at all possible.  The person who appoints the funeral director can be held liable for the costs if the estate does not pay.Some families organise viewings of the body, but I would suggest these are restricted to adults (personal experience.)TIP: banks, if asked in advance, will usually pay out funds towards the cost of the funeral from the deceased’s accounts to the funeral director if invoiced direct to the institution.  They will NOT release funds to reimburse the executor or family if they pay the funeral director: they will have to wait until probate is granted (assuming it is needed) and claim as creditors.

Government help with bereavement.

Register the Death with the Croydon Registrar within 5 days:

Who can register the death      What the Registrar needs to know (PDF download).

Registrqr a death in CroydonOnce it’s been established who should be notified of the death, the next step is to contact a Registrar of Births Deaths and Marriages in Bexley where the person has died. You can register the death elsewhere, but the death certificate will always be issued where the deceased died, so there will be an additional delay. Registration is needed so that a certificate can be issued and used for important matters such as applying for probate and sorting out any property that was owned by the deceased. You’ll need to provide some personal details, such as their full name, date and place of birth, home address and whether they were married or not. The Registrar will also need to know where, when and how the death happened.We recommend taking advantage of the Registrar’s “Tell Us Once” service which will notify many official departments of the death and save time.

Contact Details to Register a Death in Croydon

Croydon Register OfficeTelephone            020 8726 6300 Fax      020 8760 5633Email            re*************@*********ov.ukGround Floor Offices Croydon Town Hall Fell Road Croydon CR0 1NXOpen Monday – Friday 9.30 am to 4.00 pm (Closed on the first Thursday of every month for training (mornings only))To book an appointment visit the Croydon Registrars page.  Appointments are in person.All deaths must be registered with a registrar where the death occurred (but see below if this is inconvenient).When someone dies, the doctor issues a medical certificate of cause of death.

If you do not live in Croydon

If the death happened in Croydon. but you cannot attend an appointment here, you can give the details to any registrar in England and Wales.The details are then sent to Croydon Registrar of Deaths Registration and Archives service who will register the death. This is called registration by declaration. 

Do use the Tell Us Once Service

Link to videos of What to do after a death and of Tell us Once Service which advises Government related organisations of the death.

Arrange the Funeral in Croydon. Part 2.

Now it’s time to arrange a funeral. This is typically done by the family or (officially) the executor of the deceased, though most people will appoint a professional funeral director to take care of this for you. You’ll need to decide on the type of service and burial or cremation, any special requests and who will be invited. You may also wish to contact newspapers or websites if you’re planning a public service. It’s important to keep track of your necessary costs as they can be claimed back from the estate later.If you are not sure if the deceased left any funeral wishes, they are sometimes in the Will.

 

Find the Will, if there is one.

How to find a Will  (new page)

The executor appointed in the Will is responsible for everything and should authorise anyone wishing to take anything, as it may not be allowed by the Will. If there is no Will, then the next of kin can act as Administrator (essentially the same as executor). The next of kin is NOT a common-law spouse, who is in a complex situation and should take advice. Be very careful with potentially valuable items as their value needs to be established.

If professional help is needed, please contact The Probate Department (brokers) and we will find suitable help at a sensible cost.

Be aware that it is common practice for solicitors to store Wills, on the off chance that you will use them for the probate without ever comparing their fees with anyone else’s – when you might be able to cut them by 90%, this is not sensible! Even if the solicitors are named as executors, they can normally be asked to stand down (unless they have started work) if we can find you much lower fees, or you can do it yourselves. We don’t charge you anything to save you money.Be aware that lay executors cannot charge for their time, but they can recover any money they have paid out of the estate and perhaps mileage and post costs – keep records.  One executor decided they needed a car to carry out their duties, which was considered quite unacceptable by the court, so be prudent. Professional help can be reimbursed by the estate before distribution/Some executors refuse to give copies of the Will to beneficiaries: it is my personal opinion that this makes people suspicious and may well need to quite unnecessary legal action.

Personal DANGER for executors/ administrators:

we strongly suggest contacting us to find a competent and relatively inexpensive probate professional if:

  1. The person responsible does not have the necessary administrative skills.
  2. Inheritance Tax may be payable OR
  3. If there may be a probate dispute– I have seen so many families fall out over Wills, and it can often be prevented if they blame a probate professional!
  4. If there are Trusts involved (whether in the Will or not) 0r overseas assets.
  5. If there have been significant gifts made by the deceased within the last 7 years (sometimes 14). If these gifts are added back into the estate, might IHT be payable or increased?
  6. If the deceased’s home has previously been transferred to anyone else but they carried on living in it.
  7. If the Will is going to be unpopular, the Executor will be blamed – so no need to take the flak – let the professional be the unpopular one!

Professional services can range from just checking the forms to doing the whole thing, and we can usually save a great deal of money, often well over half. Remember that the cost of professional executors is paid by the estate, not by you personally, and any payments you do make are recoverable from the estate before beneficiaries are paid.

Croydon Probate Services
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No Will? Then the Rules of Intestacy apply.

Then the next of kin can apply for probate if necessary, but they are called Administrators rather than Executors and who inherits is decided by the Law rather than the deceased or the family and disputes are even more likely, with dependants who are not legally family (such as common law spouses) may have to go to Court to obtain anything.

WARNING: some executors or administrators think they can do whatever they think is best with the proceeds and ignore the Will or Rules of Intestacy.. This is not so, and unless done in a legal fashion is potentially THEFT. They must do what the Will dictates, or follow the Rules of Intestacy. It is potentially possible to make changes via a Deed of Variation, but only if any beneficiary losing out is of sound mind and over 18. In that case Court approval will be needed. We can point you at relatively inexpensive advice.

The Executor Should Secure the Deceased’s Property and Possessions.

After the funeral and burial or cremation is complete, it’s time for the executor/s to start dealing with the deceased’s property and possessions.

  • If their property is no longer occupied, the insurance of both buildings and contents needs review, contact the insurers as claims on empty properties may not be paid. More on insurance for empty properties.
  • You should also consider changing the locks as no one knows who has keys. If it is rented, with the landlords’ permission or arrange for it to be valued and cleared quickly to reduce the rent payable..
  • Secure any valuables if not already done – we would recommend photographing everything before removing it.
  • Tracking down any assets that have been left in a will, administering or arrange to be set up any trusts set up before death,
  • You’ll need to contact banks, insurers, mortgage lenders and other companies if applicable.  You will need to establish date of death values for both assets and liabilities. HMRC must be informed of the death to ensure they deal with any relevant tax issues, but if the Tell Us Once Service was used, they will be aware..
  • If Inheritance Tax is a possibility, we would strongly recommend that you contact us so we can find you a suitable adviser as things can get very complex. For example, and gifts made within the last 7 years may be pulled back into the estate before tax is calculated.
  • Where there may be debts, it would be prudent to advertise the death in the approved fashion in the local paper and Gazette to avoid creditors suing the executor.  If there is a business too, you may need to advertise in Trade papers as well.
  • Unclaimed assets – many people have privatisation shares and other accounts which they have forgotten about so it is wise to check for unclaimed assets.
  • BE VERY CAREFUL ABOUT WHAT YOU THROW AWAY!

Independent Financial Advisers.

It is also probable that you would benefit from the services of a genuinely Independent Financial Adviser local to you, both personally or during the course of the probate and estate administration.

Organise Financial Affairs with Banks, Insurance Companies and HMRC.

It is important to contact banks, insurance companies and HMRC as soon as possible after a person has passed away. For all assets or liabilities you will need a date of death balance, including any interest accrued but not yet added, so the executor might as well ask for it immediately. This means organising financial affairs and dealing with any debts that may be outstanding. . Obtaining probate (a legal document often required when administering an estate) can also help gain access to certain accounts. If inheritance tax is owed, it must be paid BEFORE probate is granted either from the estate or from the beneficiary’s own resources before inheriting or by way of a probate loan.

Paying IHT

Applying for Probate or Letters of Administration.

Probate is not always required, but the executor should keep careful notes of all assets and liabilities, partly as they have to account to the residuary beneficiaries (the ones who get shares of the estate rather than specific amounts or items), and partly as one item may turn up later which cannot be released without a Grant of Probate/ Letters of Administration and if you have not kept the notes, you may have to do everything again!Forms to apply for probate can be obtained by calling 0300 123 1072 (not us). Whilst our site helps with DIY Probate, there are three circumstances where we recommend you contact us to be introduced to a suitable probate adviser who can provide the level of help you need, from just checking the forms to doing everything. See warning above.If not already done, at this stage it is wise to open an executor’s account with a bank, as allegations of all sorts can arise if you pay any funds into your own bank account.

Estate Administration

Once you have the Grant or Letters of administration, you will need more copies than you expect. then you can gather in the assets, pay any outstanding debts, pay out the specific legacies such as £1000 or the mantle clock, get the estate accounts agreed by the residuary beneficiaries (they are the ones who get a proportion of the estate) and right at the end, once they have all agreed the accounts, you can pay them.All paperwork should be kept for six years.Should you need professional support, give The Probate Department (brokers) a call on 03 300 102 300 – leave a message after hours or if we are already engaged.There is a list of local crematoria and cemeteries below this form.

Croydon Probate Information / Enquiry Form:

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Cemeteries and Crematoria local to Croydon:

 

Croydon Crematorium

Croydon Crematorium is in Mitcham Road Cemetery, it has 2 chapels, a garden of remembrance and a hall of remembrance.Visit the Crematorium

The Eltham Crematorium 

in Falconwood is governed by a joint committee from Bexley, Greenwich and Dartford councils. The main administration is run by Royal Borough of Greenwich.

Mitcham Road Cemetery

This is a late Victorian cemetery, first opened in 1897. There are no new graves but reclaimed graves are available.Visit Mitcham Road Cemetery

Queen’s Road Cemetery

Croydon’s first cemetery opened in 1861. There are no new graves but reclaimed graves are available.Visit Queen’s Road Cemetery

Greenlawn Memorial Park

This is an American style lawn cemetery, with flat tablets set in the ground instead of traditional large, kerbed monuments.Visit Greenlawn Memorial Park 

Funeral Directors in Croydon
  • Croydon Funeralcare, 154 London Road, Croydon CR0 2TD 020 4571 2825.
  • Rowland Brothers
  • Francis Chappell & Sons Funeral Directors.
  • Rouse & Co Independent Funeral Directors
  • D.A. Lindsay and Sons
  • J B Shakespeare Funeral Directors.
  • Rowland Brothers International
  • Fisher Family Funeral Directors
  • New Addington Funeralcare
  • Thornton Heath Funeralcare
  • A & J Morriss & Son

Please use the comments function to add local funeral directors.General Auctioneer:Florist:Independent Financial Adviser: go here.Professional Will Writer/ Estate Planner:

Property to sell?

Avoid chains and disappointments: market value in the bank within 3-5 weeks of grant, click to learn how, as preparation is needed.

Cash Buyer as an alternative.

Free Property Value estimate or formal RICS Valuation for probate.

 Property relevant pages indexed.Estate Agent: Locksmith:

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